The Chair operates with a permanent staff of approximately eighteen people, augmented as needed by other contributors (consultants, professors, students, assistants and research professionals).
This flexible organizational structure provides the Chair with the skilled, versatile personnel it needs to fulfil its various mandates. Participatory management, based on trust, plays a large role in keeping the Transat Chair in Tourism running smoothly. A pro-active approach, constant concern for quality and support for initiatives also characterize the Chair’s management style and shape its corporate culture.
Holder, Transat Chair in Tourism, and Director, Tourism Intelligence Network
Telephone : 514 987-3000, poste 2276
Holder of the Chair in Tourism and Director of the Tourism Intelligence Network, Paul Arseneault is also director of undergraduate programs, tourism and hotel management, and a professor of tourism and business management in the Department of Urban Studies and Tourism at the UQAM School of Management (ESG UQAM).
Telephone : 514 987-3000, poste 4378
Marc-Antoine Vachon has been a professor in the ESG UQAM Department of Marketing since 2009. His areas of interest are tourism services and destination marketing, performance indicators, inter-organizational collaboration and sales promotion.
Business Planning and Development Manager
Téléphone : 514 987-3000 ext. 4748
Courriel : firstname.lastname@example.org
A 1985 graduate of UQAM, Louise Collignon has over 20 years of experience in the field of tourism, having worked in private companies, the public sector and with associations, notably Tourisme Montréal, Transat Holidays and the Association of Canadian Travel Agencies.
Director of Studies
Telephone : 514 987-3000, ext. 0225
As the Director of Studies with the Transat Chair in Tourism, Claude Péloquin has 18 years of experience in the tourism industry. His primary areas of experience are the distribution network and electronic merchandising of travel as well as outdoor-adventure tourism. An active member of the Chair in Tourism since 1996, Mr. Péloquin has worked on many research projects relating to the tourism industry. He also participated in the launch and early operation of the Tourism Intelligence Network.
Assistant Director, Tourism Intelligence Network
Telephone : 514 987-3000, ext. 2278
Maïthé Levasseur has worked in the tourism industry since 2000, as a consultant for Le Groupe DBSF as well as for membership organizations. Holder of a BA in Tourism Management, she has taken part in many planning exercises in the fields of product development, marketing and organizational restructuring for a variety of Quebec tourism-based businesses.
Telephone : 514 987-3000, ext. 4264
Kate joined the Chair in 2005 to conduct the economic and financial analysis of Quebec ski areas, a study that she now produces every year. A contributor to several research mandates, she specializes in coordinating surveys taken in the recreational tourism sector.
Telephone : 514 987-3000, ext. 1597
Having earned a BA in Urban Planning from the Université de Montréal, Claudine Barry then completed a BA in Tourism and Hotel Management at UQAM in May 2001. She joined the Chair in the fall of 2001 as part of an international work-study placement.
Telephone : 514 987-3000, ext. 6670
Nadège came to Montreal in 2009 to begin her master's in Tourism Development, after having studied territorial development and destination marketing in Paris.
Telephone : 514 987-3000, ext. 2279
Aude Lenoir has an MA in Tourism with a specialty in Hotel Management from the University of Angers in France. She has worked for travel agencies, hotels and cruise companies in several tourist regions of France and Quebec.
Telephone : 514 987-3000, ext. 2486
Chantal Neault has worked in the tourism industry for many years, primarily in the fields of strategic planning and marketing. Holder of a BA in Tourism Management and Development from UQAM with a specialization in Marketing, she began her career as a research officer for the Quebec Ministère du Tourisme, where she was in charge of strategic planning for the tourism sectors of hospitality, training and customer service. In addition, she coordinated the creation, implementation and maintenance of a marketing information system at the Ministère.
Telephone : 514 987-1528
For the past 10 years, Amélie Racine has held positions that have enabled her to become familiar with various aspects of the tourism industry: marketing, communications, research, event management and entrepreneurship. With a BA in Tourism Management, she first began working for the Tourism Intelligence Network in 2005, as part of a study on bicycle touring in Switzerland, Germany and the Netherlands.
Agente de recherche
Téléphone : 514 987-3000,
Courriel : email@example.com
En 2009, Florine se familiarise avec le milieu du tourisme et de l’hôtellerie en intégrant une formation en gestion des organisations touristiques et hôtelières. Mais c’est véritablement en voyageant dans diverses
régions du monde qu’elle prend conscience de l’importance de l’industrie touristique face au développement économique et social des territoires, mais aussi de la nécessité de penser et d’accompagner
ce développement pour qu’il soit durable et intégré.